Privacy Policy

1. Information We Collect

At Student Helper Pro, we collect information that you provide directly to us when you:

• Create an account or register for our services
• Submit contact forms or request quotes
• Place orders for academic writing services
• Communicate with our support team
• Subscribe to our newsletters or updates

Personal Information

The types of personal information we may collect include:

• Name and contact information (email, phone number)
• Academic information (institution, course, academic level)
• Payment information (processed securely through third-party providers)
• Project details and requirements
• Communication records with our team

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our academic writing services
• Process payments and manage your orders
• Communicate with you about your projects and our services
• Provide customer support and respond to your inquiries
• Improve our services and user experience
• Send you updates, newsletters, and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email communication services
• Website hosting and maintenance
• Customer support tools

Legal Requirements

We may disclose information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate fraud or security issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, alteration, disclosure, or destruction
• Accidental loss or damage
• Unlawful processing

Our security measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Generally, we retain customer information for up to 7 years after the completion of services, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Updates

• Request correction of inaccurate information
• Update your personal information

Deletion

• Request deletion of your personal information (subject to legal requirements)

Communication Preferences

• Opt out of marketing communications
• Unsubscribe from newsletters

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

If you are accessing our services from outside our primary jurisdiction, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have provided your email address)
• Displaying a notice on our website

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days of receipt.